The course content was easy to follow, informative and very pertinent to my job. I will definitely recommend this class to others. I think every calltaker/dispatcher can benefit from this class. Michelle T, TX

 

Loved this course! Got a lot out of it and would recommend it to others! Ricky R., FL

 

I enjoyed this course immensely. It was very interesting and relevant to my job. Good job! Judith S., Canada

 

This was my first online course and you have convinced me to sign up for more. I got more out of an online course than I thought I would. Rob I, MN

 

I plan to have all my supervisors and dispatchers take this course. Thomas A., OK

 

This was an amazing course. I will take a lot with me hopefully into the telecommunicator field!! Jackie D., Canada

 

I learned more than I thought I would in this class. The text book will become a great tool for me. And I didn’t think I would learn from my classmates, but I learned a lot from them. Jamie C., OK

 

The Basic Telecommunicator Training course has given me some valuable information. The most useful information to me was the customer service and stress information. I will without a doubt be using the stress management techniques and will often think back to the customer service information when speaking with anyone in my city. Matrenia H., FL