Online Training is Here

The Public Safety Group in conjunction with Profile
Evaluations of Daytona, FL, has launched online training.
Telecommunicator Liability - This interactive three-week course takes a dynamic look at the litigious society and the threat of lawsuit involving communications professionals. Liability issues in the communications center have become a major issue It is important for all members of the communications center to learn skills to reduce liability.
Domestic Violence
This interactive three-week course takes a dynamic look at the truths and
myths associated with domestic violence. Students will learn the techniques
to handle domestic violence calls; why people stay in abusive
relationships; the cycle of violence; what is domestic violence; and
will review several case studies. Click on the course title for a
full course description and schedule.
Stress:
It's All in Your Head This motivational three-week course
will teach you how to deal with your job-related stress, as well
as how to deal with stress at home. Stress can take a terrible toll
on your job performance and your health. If you are going to continue
to perform your job at the highest level, you need to learn effective
techniques for managing your stressors. Click on the
course title for a full course description and schedule.
Suicide
Intervention This interactive three-week course educates public
safety call takers in crisis intervention. Topics include: suicide
attitudes and facts, risk assessment of caller, risk assessment of
responder, call taker intervention, and suicide call case
studies review. Click on the course title for a full
course description and schedule.
Basic
Telecommunicator Training This five-week interactive course
will teach you the basic skills and responsibilities of a public safety
telecommunicator. Topics include: roles and responsibilities, legal
aspects, interpersonal communications, technologies, telephone techniques,
call classification, radio communications, and stress management. Click
on the course title for a full course description and schedule.
ACTIVE SHOOTER – The
most comprehensive active shooter class on the market. This class will not
only give telecommunicators the historical prospective of the active
shooter, but will also provide skills your telecommunicator can use during
active shooter events. Lessons learned from previous incidents
are discussed using recent case studies and actual audio tapes from active
shooter events. The course will also discuss what the
telecommunicator can expect in future incidents and the possibility of
terrorism and the active shooter. Click on the course title for a full course
description and schedule.
The
Communications Training Professional by Profile Evaluations, Inc.
AND The Public Safety Group. This dynamic and comprehensive
six-week online course provides you with the tools and information you need
to maximize your skills as a public safety communications training
professional. Through completion of this course you'll learn how to
design and conduct CTO and Classroom training that ensures trainees truly
learn the skills and knowledge needed to survive and succeed in this
challenging profession. Click on the course title for a full
course description and schedule.
Coming soon - Telecommunicator liability
Click Here to register.
PEI classes available:
Hiring Right for 9-1-1
This four-week interactive course provides you with the tools and
information you need to stop the revolving door of turnover and start
hiring right! Informative and practical, this course takes you
through each step in the hiring process from laying the foundation to making
the final hiring decision.
Building for Excellence -
Management and Leadership Tools for 9-1-1 Professionals
This comprehensive and motivational six-week course looks at management and
leadership in terms of personal, organizational, and professional
excellence within the field of public safety communications.
It provides you with the tools and information you need to maximize
your management and leadership skills, and build for excellence within
your chosen profession.
Student
Comments
For more information about these classes click http://peionline.mrooms.org/
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