$270.00

Good customer service skills are critical for all public safety communications professionals. Today it is not good enough to be technically competent. You must also provide a high level of service. This three-week course will teach you how to provide great service when handling difficult callers, and how to increase the level of service you provide each day.

More Information: Customer Service Course Outline

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Note: Quantity entered should equal the number of attendees. Please include attendee names on the checkout page in the Additional information field.