The Public Safety Group

When Seconds Count® you can count on The Public Safety Group

Customer Service (Half-day)

Half Day Seminar

Customer service skills for dispatchers is a critical class for all dispatchers and 9-1-1 personnel. Topics covered include, annoying and difficult callers, words to use for extraordinary customer service, how to defuse anger and officer/dispatcher relations.

The Public Safety Group can be reached at:
PO Box 3250, Pinehurst, NC 28374
Phone: (919) 569-0426
Fax: (239) 676-7468

Ready to sign up for a class? Register Here