The Public Safety Group

When Seconds Count® you can count on The Public Safety Group

When Seconds Count®

When Seconds Count® In-Service Training Program

Train all your dispatchers for just dollars a month.

The When Seconds Count in-service training program is the most innovative training method currently available.

Each month you will receive a copy of the training by email or U.S. mail. Your agency can then copy the booklet and distribute a copy to each of your employees.

The agency cost to train all of your dispatchers is only $499.00.

Topics for 2017
January

NG PSAP update
February

The self-confident telecommunicator
March

Call handling skills
April

Positivity
May

Alzheimer patients & autism 
June

Difficult callers
July

Fire communication what they need to know
August

Violence against police
September

Morale
October

Sexual assault & Domestic Violence
November

Stress Management
December

Suicide Intervention

*Topics are subject to change

Price: $499.00

Certification Information

When Seconds Count in-service training does offer certification.

You can purchase certification with your training. After your communications professionals have taken the enclosed test, fax or mail a signed roster to us and we print and mail the certificates to you. Certification prices are listed below.

Price
Certification for up to 10 Dispatchers $775.00
Certification for up to 15 Dispatchers $905.00
Certification for up to 20 Dispatchers $1,040.00
Certification for up to 25 Dispatchers $1,168.00

Prices are not in addition to the $499.00 per year.

If you need certification for more than 25 dispatchers call (877) 794-9389 for pricing information.

The Public Safety Group can be reached at:
P.O. Box 1468, Wake Forest, NC 27588
Phone: (919) 569-0426
Fax: (239) 676-7468

Ready to sign up for a class? Register Here

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