Online Three Week Course
This interactive three-week course takes a look at customer service skills for public safety communications professionals. This is a critical class for all telecommunicators. Today it is not good enough to be technically competent. You must also provide a level of service. This three-week course will teach you how to handle difficult callers and what you can do to increase the level of service you provide each day.
Additional Material Available:
Three Week Online Course
Price: $245.00