Our currently scheduled dispatcher training classes for 9-1-1 Operators and law enforcement dispatchers. This schedule shows classes for on-site seminars and online dispatcher training. Visit any course page for more information, and to register. You will need the class date and location for the registration form.
For information and reservations, call (919) 569-0426 or toll-free (877) 794-9389, or use our contact form. Don't forget to check out the benefits of Hosting a Seminar.
| Date | Title (click to view description and register) | Location | |
|---|---|---|---|
| January 6, 2020 | Domestic Violence | Online Three Week Course | Online |
| January 9, 2020 | 9-1-1: Hacked, Attacked and Where's That | One Day Seminar | Amarillo, TX |
| January 10, 2020 | Cultural Diversity – Ripped from the Headlines | One Day Seminar | Amarillo, TX |
| January 13, 2020 | Suicide Intervention (Online Course) | Online Three Week Course | Online |
| January 14, 2020 | Active Assailant | One Day Seminar | Wake Forest, NC |
| January 15, 2020 | Communication Center Liability | One Day Seminar | Wake Forest, NC |
| January 20, 2020 | Stress: It's All in Your Head (Online Course) | Online Three Week Course | Online |
| January 22, 2020 | Crisis Intervention (One-day) | One Day Seminar | Stow, OH |
| January 27, 2020 | Basic Telecommunicator Training - 2nd Edition | Online Four Week Course | Online |
| January 27, 2020 | Crimes in Progress (Online Course) | Online Three Week Course | Online |
| January 28, 2020 | First Responder Round Table | Half Day Seminar | Boone, IA |
| January 28, 2020 | Hostage Negotiation | One Day Seminar | Washington DC |
| January 29, 2020 | Hostage Negotiation | One Day Seminar | Washington DC |
| February 3, 2020 | Active Assailant | Online Three Week Course | Online |
| February 10, 2020 | Customer Service Online | Online Three Week Course | Online |
| February 10, 2020 | Customer Service Online | Online Three Week Course | Online |
| February 17, 2020 | Communications Training Officer - 2nd Edition | Online Six Week Course with PEI | Online |
| February 17, 2020 | Cultural Diversity – Ripped from the Headlines | One Day Seminar | Online |
| February 17, 2020 | Cultural Diversity – Ripped from the Headlines | One Day Seminar | Online |
| February 21, 2020 | Terrorism and the Telecommunicator | One Day Seminar | Washington DC |
| February 24, 2020 | Communications Center Liability (Online Course) | Online Three Week Course | Online |
| March 2, 2020 | Domestic Violence | Online Three Week Course | Online |
| March 3, 2020 | Am I Just the Dispatcher? | One Day Seminar | South Webster, MA |
| March 4, 2020 | Critical Incidents - Total Disaster Response | One Day Seminar | Detroit Airport, MI |
| March 9, 2020 | Suicide Intervention (Online Course) | Online Three Week Course | Online |
| March 13, 2020 | Lessons Learned from the Denise Amber Lee Case | Half Day Seminar | Springfield, OH |
| March 13, 2020 | 9-1-1: Hacked, Attacked and Where's That | One Day Seminar | Flintstone, MD |
| March 14, 2020 | How to Save a Life, Yours! | One Day Seminar | Flintstone, MD |
| March 16, 2020 | Stress: It's All in Your Head (Online Course) | Online Three Week Course | Online |
| March 16, 2020 | Stress: It's All in Your Head (Online Course) | Online Three Week Course | Online |
| March 16, 2020 | Crisis Intervention (One-day) | One Day Seminar | Washington DC |
| March 17, 2020 | Crisis Intervention (One-day) | One Day Seminar | Washington DC |
| March 19, 2020 | Cultural Diversity – Ripped from the Headlines | One Day Seminar | Winston-Salem, NC |
| March 20, 2020 | Communication Center Liability | One Day Seminar | Winston-Salem, NC |
| March 23, 2020 | Active Assailant | One Day Seminar | Hadley, MA |
| March 23, 2020 | Basic Telecommunicator Training - 2nd Edition | Online Four Week Course | Online |
| March 24, 2020 | Active Assailant | One Day Seminar | Hadley, MA |
| March 30, 2020 | Crimes in Progress (Online Course) | Online Three Week Course | Online |
| April 9, 2020 | 9-1-1’s Least Wanted | One Day Seminar | Conway, NH |
| April 16, 2020 | Active Assailant | One Day Seminar | Winston-Salem, NC |
| April 21, 2020 | Active Assailant | One Day Seminar | Petoskey, MI |
| April 22, 2020 | Active Assailant | One Day Seminar | Petoskey, MI |
| December 14, 2020 | Active Assailant | One Day Seminar | Wake Forest, NC |
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