Our currently scheduled dispatcher training classes for 9-1-1 Operators and law enforcement dispatchers. This schedule shows classes for on-site seminars and online dispatcher training. Visit any course page for more information, and to register. You will need the class date and location for the registration form.
For information and reservations, call (919) 569-0426 or toll-free (877) 794-9389, or use our contact form. Don't forget to check out the benefits of Hosting a Seminar.
| Date | Title (click to view description and register) | Location | |
|---|---|---|---|
| September 6, 2021 | Cultural Diversity – Ripped from the Headlines (Online) | Online Three Week Course | Online |
| September 6, 2021 | Communications Training Officer - 3rd Edition | Online Six Week Course with PEI | Online |
| September 10, 2021 | Crisis Intervention (Virtual One-day) | Virtual One-Day Class | Virtual |
| September 10, 2021 | Crisis Intervention (Virtual One-day) | Virtual One-Day Class | Virtual |
| September 13, 2021 | Active Assailant | One Day Seminar | Online |
| September 14, 2021 | Terrorism and the Telecommunicator (Virtual) | Virtual One-Day Class | Virtual |
| September 20, 2021 | Customer Service (one-day seminar) | One Day Seminar | Bentonville, AR |
| September 20, 2021 | Stress: It's All in Your Head (Online Course) | Online Three Week Course | Online |
| September 21, 2021 | When High Profile Calls Have a Higher Impact! | One Day Seminar | Columbia County, FL |
| September 22, 2021 | Crisis Intervention (Virtual One-day) | Virtual One-Day Class | Virtual |
| September 23, 2021 | When High Profile Calls Have a Higher Impact! | One Day Seminar | Columbia County, FL |
| September 27, 2021 | Crimes in Progress - 2nd Edition (Online Course) | Online Three Week Course | Online |
| September 27, 2021 | When High Profile Calls Have a Higher Impact! | One Day Seminar | Bucyrus, OH |
| September 28, 2021 | Active Assailant | One Day Seminar | Bucyrus, OH |
| September 29, 2021 | Lessons Learned from the Denise Amber Lee Case | Half Day Seminar | Wapakoneta, OH |
| September 29, 2021 | Lessons Learned from the Denise Amber Lee Case | Half Day Seminar | Auglaize County, OH |
| October 4, 2021 | Basic Telecommunicator Training - 3rd Edition | Online Four Week Course | Online |
| October 4, 2021 | Communications Training Officer - 3rd Edition | Online Six Week Course with PEI | Online |
| October 11, 2021 | Communications Center Liability (Online Course) | Online Three Week Course | Online |
| October 13, 2021 | Communication Center Liability | One Day Seminar | Hadley, MA |
| October 14, 2021 | Cultural Diversity – Ripped from the Headlines | One Day Seminar | Hadley, MA |
| October 18, 2021 | Customer Service (one-day seminar) | One Day Seminar | Bentonville, AR |
| October 18, 2021 | Customer Service (one-day seminar) | One Day Seminar | Bentonville, AR |
| October 18, 2021 | Domestic Abuse | One Day Seminar | Online |
| October 19, 2021 | When High Profile Calls Have a Higher Impact! | One Day Seminar | Bowling Green, OH |
| October 20, 2021 | Lessons Learned from the Denise Amber Lee Case | Half Day Seminar | Bowling Green, OH |
| October 21, 2021 | Am I Just the Dispatcher? | One Day Seminar | Brown County, OH |
| October 22, 2021 | Crisis Intervention (One-day) | One Day Seminar | Brown County, OH |
| October 25, 2021 | Customer Service Online | Online Three Week Course | Online |
| November 1, 2021 | Communications Training Officer - 3rd Edition | Online Six Week Course with PEI | Online |
| November 1, 2021 | Suicide Intervention - 2nd Edition (Online Course) | Online Three Week Course | Online |
| November 1, 2021 | Suicide Intervention - 2nd Edition (Online Course) | Online Three Week Course | Online |
| November 4, 2021 | Cultural Diversity – Ripped from the Headlines | One Day Seminar | Oklahoma City, OK |
| November 8, 2021 | Stress: It's All in Your Head (Online Course) | Online Three Week Course | Online |
| November 9, 2021 | Communications Supervisor Course | Two Day Seminar | Delaware County, OH |
| November 15, 2021 | Active Assailant | Online Three Week Course | Online |
| November 17, 2021 | Cultural Diversity – Ripped from the Headlines | One Day Seminar | Hadley, MA |
| November 18, 2021 | Cultural Diversity – Ripped from the Headlines | One Day Seminar | Hadley, MA |
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