Lead, Follow or Get Out of the Way

Leadership is more than being an appointed supervisor. Everyone in your communications center has the possibility for leadership. This one of a kind leadership class will address leadership at all levels of your organization and provide attendees with ways to improve...

Domestic Abuse (Seminar)

A dynamic one-day look at the truths and myths associated with domestic abuse. Attendees will learn to handle domestic abuse calls and the various situations associated with it.

Fire Communications (Seminar)

A two-day seminar focusing on communication, management, apparatus, and functionality in handling calls related to fires.

First Responder Round Table (Seminar)

The only class like it on the market. The class is designed to discuss issues and problems that each responder faces. The class is designed to assemble fire fighters, law enforcement, communications and management together in one room to discuss how to improve the...

Crimes in Progress (Seminar)

When Seconds Count®, are you prepared to respond? When 911 rings, and you have a call that is in progress, are you ready?  This class is designed to provide you with the tools you need to respond to a variety of in-progress and high-risk calls. Topics include:...