Basic Telecommunicator Course

The Basic Telecommunicator class is a 40-hour class built around the National Minimum Training guidelines. The course is designed to give the new telecommunicator the basic tools to begin training. Topics include: Roles and responsibilities Legal aspects Interpersonal...

Active Assailant (Seminar)

The most comprehensive active shooter class on the market. This class will not only give telecommunicators the historical prospective of the active shooter, but will also provide skills your telecommunicator can use during active shooter events. Lessons learned from...

Advanced Law Enforcement

A two-day seminar, which focuses on skills dispatchers need to dispatch various calls, which may become critical incidents. Topics covered include: suicidal callers, shootings, domestic violence, school violence, rape calls, officer down, pursuits and critical...

Critical Incidents – Total Disaster Response

This course is designed to provide the attendee the knowledge they need to respond to a variety of large scale or mass casualty events.  The course topics will range from disaster preparedness to how to respond to incidents that range from terrorism to natural...