The Public Safety Group

When Seconds Count® you can count on The Public Safety Group

Dispatcher Training - Basic Training Products for 911 Dispatchers

Basic Training Program Manual

The most innovative public safety dispatcher's basic training program ever developed.

Customize Training to Fit Your Needs

The Public Safety Group has developed a 40-hour basic training manual that allows your agency to customize the training to fit your needs.

Basic Training Manual Available for Purchase

The manual is available to be purchased by any agency and can be used as a self-paced training manual or taught by agency instructors. Second edition now available.

Training Includes:

Chapter 1 – Roles and responsibilities
Chapter 2 – Legal aspects
Chapter 3 – Interpersonal communications
Chapter 4 – Technologies
Chapter 5 – Telephone techniques/call processing
Chapter 6 – Call classification
Chapter 7 – Radio communications
Chapter 8 – Stress management

Price includes $7.00 shipping and handling.

Price: $56.00

Instructor DVD

A PowerPoint presentation for the Basic Training manual for agency instructors.

Price includes $5.00 shipping and handling.

Price: $54.00

Audio DVD

We have created a DVD of more than twenty (20) audiotapes to assist in the training of your public safety communications professionals.

Price includes $5.00 shipping and handling.

Price: $54.00

Instructor DVD and Audio DVD Combo

Buy both the Audio DVD and Instructor DVD PowerPoint presentation and save!

Price includes $5.00 shipping and handling.

Price: $80.00

The Public Safety Group can be reached at:
P.O. Box 1468, Wake Forest, NC 27588
Phone: (919) 569-0426
Toll-free: (877) 794-9389
Fax: (239) 676-7468

Ready to sign up for a class? Register Here