The Public Safety Group

When Seconds Count® you can count on The Public Safety Group

Basic Training

Basic Training Program

The most innovative basic training program ever developed.

The Public Safety Group has developed a 40-hour basic training manual that allows your agency to customize the training to fit your needs. The manual is available to be purchased by any agency and can be used as a self-paced training manual or taught by agency instructors. Second edition now available.

Basic Training Topics Include:

  • Chapter 1 – Roles and responsibilities
  • Chapter 2 – Legal aspects
  • Chapter 3 – Interpersonal communications
  • Chapter 4 – Technologies
  • Chapter 5 – Telephone techniques/call processing
  • Chapter 6 – Call classification
  • Chapter 7 – Radio communications
  • Chapter 8 – Stress management

Price includes $7.00 shipping and handling.

How Customization Works

We send you a copy of the basic training program for your review. You determine where you need to add agency-specific information. You send us an electronic form of your additions. We add the additions to the manual in your desired areas. You order as many or as few manuals as you need. Customization cost is as low as $250.00. Individual manuals are only $45.00. For more information contact us at (877) 794-9389.

Price: $56.00

Instructor Presentation

A thumb drive containing a PowerPoint presentation for the Basic Training manual for agency instructors.

Price includes $5.00 shipping and handling.

Price: $54.00

Audio Presentation

We have created over 20 digital audio recordings and made them available on a thumb drive to aid in training public safety communication professionals.

Price includes $5.00 shipping and handling.

Price: $54.00

Instructor and Audio Combo

Buy both the Audio and Instructor content, available on a thumb drive, and save!

Price includes $5.00 shipping and handling.

Price: $80.00

The Public Safety Group can be reached at:
P.O. Box 1468, Wake Forest, NC 27588
Phone: (919) 569-0426
Toll-free: (877) 794-9389
Fax: (239) 676-7468

Ready to sign up for a class? Register Here