The Public Safety Group

When Seconds Count® you can count on The Public Safety Group

Basic Training Program Manual

The most innovative public safety dispatcher's basic training program for public safety ever developed.

Customize Training to Fit Your Needs

The Public Safety Group has developed a 40-hour basic training manual that allows your agency to customize the training to fit your needs.

Basic Training Manual Available for Purchase

The manual is available to be purchased by any agency and can be used as a self-paced training manual or taught by agency instructors. Second edition now available.

Public Safety Dispatcher's Basic Training Topics Include:

  • Chapter 1 – Roles and responsibilities
  • Chapter 2 – Legal aspects
  • Chapter 3 – Interpersonal communications
  • Chapter 4 – Technologies
  • Chapter 5 – Telephone techniques/call processing
  • Chapter 6 – Call classification
  • Chapter 7 – Radio communications
  • Chapter 8 – Stress management

Price includes $7.00 shipping and handling.

Price: $56.00

The Public Safety Group can be reached at:
P.O. Box 1468, Wake Forest, NC 27588
Phone: (919) 569-0426
Toll-free: (877) 794-9389
Fax: (239) 676-7468

Ready to sign up for a class? Register Here