The Public Safety Group

When Seconds Count® you can count on The Public Safety Group

Customer Service 1 Day

One Day Seminar

Customer service skills for dispatchers is a critical class for all dispatchers and 9-1-1 personnel. Topics covered include, annoying and difficult callers, words to use for extraordinary customer service, how to defuse anger and officer/dispatcher relations.

The Public Safety Group can be reached at:
P.O. Box 1468, Wake Forest, NC 27588
Phone: (919) 569-0426
Toll-free: (877) 794-9389
Fax: (239) 676-7468

Ready to sign up for a class? Register Here